Trainer Spotlight: Jennifer Griffin

Hometown

Syracuse, New York

Describe how your career as a trainer started.

Early in my career I was a classroom science teacher and athletic coach. As I assumed many managerial roles the training and development of employees was a natural fit and real passion for me. Professionally, I continue to train and develop people in business, athletics and individual life mastery through my consulting work.

At one point when we were working one-on-one he paused, looked at me, and said, “I bet a lot of people feel they can work with you, I know that I can.”Jennifer Griffin

What has been your favorite moment as a trainer?

I was working closely with a forklift operator WorkerHardHatwho was in a delicate relationship with management. His abilities and capabilities were underestimated and he was not encouraged to feel optimistic about learning new technology. As a result, he was tentative about training. At one point when we were working one-on-one he paused, looked at me, and said, “I bet a lot of people feel they can work with you, I know that I can.” Such a simple message with so much authenticity and deeper meaning. I still feel emotional when I think of him and the moment.

Please give some tips to a person about to train a class for the first time.

Smile. Be yourself. Connect with the human beings in the room. We are all people first, and we all want to succeed at our jobs. Your demeanor, encouragement, communication and support will give people tools to be successful at work.

What topics do you love to teach?

Any. All. I have no specific favorites though I always try to bring the training close to home for those people in the room.

What do you do to go the extra mile as a trainer?

When you have a feel for your audience; what kind of jobs they do, what roles and responsibilities, where they might have fears or doubts, what presuppositions have been made that could hinder learning, then you can make the training comfortable and guide them to success. They are coming to me with thoughts and ideas that I need to understand and be prepared to use or change. The closer I can know my audience, the better my communication will be.

What celebrity do you think would be the best trainer? Why?

Any good comedian would be a good trainer, humor is always welcome!